FAQs - Details

Question

The other parent missed last week's payment. What should I do?

Answer

Generally our office does not take any action for missed payments until 30 days have elapsed.

Details

There could be a good reason for missing payments such as a losing a job, being sick or not able to work for a short period of time. If the other parent has lost a job and is eligible for unemployment benefits, it often takes a few weeks for those benefits to begin.

Do not assume our office knows when payments stop. If 30 days pass without a payment, please call or send us a fax. We will review the file to see if any communication has been made by the obligor or his/her employer and determine what action should be taken. If you are an obligor that is body attachment eligible, please communicate any change of employment or illness to our office to ensure that a body attachment is not requested when there is some legitimate reason for your not paying support.